Service dog resource > Gallery > Inquiries, Exclusions, Charges, and Other Specific Rules Related to Service Dogs

Inquiries, Exclusions, Charges, and Other Specific Rules Related to Service Dogs

Inquiries Exclusions Charges and Other Specific Rules Related to Service Dogs
Inquiries, Exclusions, Charges, and Other
Specific Rules Related to Service Dogs

When it is not obvious what service an animal provides, only limited
inquiries are allowed. Staff may ask two questions:
(1) is the dog a service animal required because of a disability, and
(2) What work or task has the dog been trained to perform.
Staff cannot ask about the person’s disability, require medical
documentation, require a special identification card or training
documentation for the dog, or ask that the dog demonstrate its ability to
perform the work or task.

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